We respect your privacy, and therefore ensure you that your personal details remain confidential. When you shop at AYVI, we may access information about your usage of our website so that we can develop and improve further. Our privacy policy below explains what information is collected, how it is collected and what it is used for.

Personal details and data processing
In order to provide personalised service, we require certain information from you. Once you place an order with us, you fill in your delivery and chosen payment method, along with an order form (the final form in the order process, with the item description and billing address). The details marked with (*) are required, and are necessary for the processing of your order. We process three types of personal details: identity, payment and online trafficking details.

 

Personal Details
Details to fill in on the order form are:

  1. Name
  2. Address
  3. Postcode
  4. City
  5. Email address
  6. Phone number
  7. Date of birth

These personal details are used by AYVI to process your order, and to ensure it is sent to you as quickly and carefully as possible. Your phone number will come in handy if we have any questions about your order. You don’t have to fill it in.

Payment Details
AYVI registers your payment details to ensure that the payment has been completed successfully. We therefore only register your payment method (credit card, PayPal or iDEAL). Bank details are not saved and every payment is protected.

Online Trafficking Details
Online trafficking is your online behaviour. It shows how you navigate through the website and the installation of a cookie on your computer. A Cookie is a small data file that is stored by your Web browser on your computer. We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalise your online experience. Trafficking details enable us to analyse visitors search behaviour, how the search engine is used, which pages are visited and which items are ordered, so that AYVI can optimise the user friendliness, functionality and content of the website.

AYVI primarily uses your personal details to process your order. These details may also be used to help optimise the website and to send you commercial information or appropriate offers, however this will only happen if you have given your permission and have signed up for the newsletter.

Changes
If AYVI amends this policy, we will notify you by updating the statement on this page.

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